The type of personal information we collect depends on your relationship with us and the Services we deliver to you. To that end, we may collect the following personal information about you:

• Name and contact details, such as, first and last name, email address, postal address, telephone number
• Work-related information, such as, job title and other employment or education information
• Account credentials, such as, passwords and other security information for authentication and access
• Financial information, such as, bank account, credit and debit card numbers for processing of payments
• Audio and visual information, such as your voice and image as captured in photographs, video, or audio recordings if you attend our office or leave us a message.

We may collect personal information from the following sources:

• Direct interactions, such as, when you register for our Services, or communicate with us.

Personal information is used for the purposes for which it has been collected and might be further used for statutory or other legitimate purposes only.

Lawfulness of the processing is one of the main principles relating to the processing of your personal information - we apply the following legal processing grounds:

• processing is necessary for the performance of a contract, or in order to take steps prior to entering into a contract;
• processing is necessary for compliance with a legal obligation to which we are subject, or that is otherwise lawful under the applicable data protection laws;
• with your given consent.

Depending on how you interact with us and the Service, we may use your personal information for the following purposes:

• Administering our relationship with you and our business, such as providing and managing your access to and use of our Services. This processing is necessary for the performance of a contract;
• Recruiting, such as assessing job applicants. This processing is in order to take steps prior to entering into a contract or with your given consent.

To be able to provide you the best possible Services and further our business operations, we may share certain information internally or with selected third parties. There might also be a certain statutory or legal obligation that we believe in good faith requires us to disclose your personal information externally. SMS consent is not shared with 3rd parties for marketing purposes. Parties we might share data with include:

• our service providers, e.g. for managing or hosting services and/or underpinning technology for the Services we are providing;
• other parties, e.g. as needed for external audits, compliance, risk management, corporate development and/or corporate governance related matters; or
• governmental authorities, regulators and other third parties, in response to a legal request, court orders and/or as otherwise necessary to comply with applicable law.

Whenever we share personal information internally or with third parties in other countries, we have appropriate safeguards in place in accordance with the applicable data protection laws, including as applicable the EU Model clauses or other transfer safeguard specified in the applicable data protection laws such as binding corporate rules, a mutual agreement or derogations. As required under the applicable law, third parties are required to use appropriate safeguards to protect personal information, and they can only access the personal information that is necessary for performing their specific tasks.

Your personal information will be processed to the extent necessary for the performance of our obligations, to comply with legal obligations, and for the time necessary to achieve the purposes for which the information is collected, in accordance with our data retention policies and the applicable data protection laws. When we no longer need your personal information, we will take all reasonable steps to remove it from our systems and records or take steps to properly anonymize it so that you can no longer be identified from it.

We have put in place an internal framework of policies and minimum standards across our business to keep your data safe. In addition, we limit access to personal information by our employees, business partners, service providers and third-party service providers to a 'need-to-know' basis. More specifically and in accordance with the law, we take appropriate technical and organizational measures (policies and procedures, IT security and others) to ensure the confidentiality and integrity of your personal information and the way it is processed.

SMS TERMS OF SERVICE

By opting into SMS when messaging any of our numbers or another medium, you are agreeing to receive SMS messages from Robinson, Hughes, & Christopher, PSC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, tax return notifications, and billing notifications. Message frequency varies. Message and data rates may apply.